House of Marbles is committed to protecting your privacy.
We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 or the most recent regulations that apply within the USA). We collect information about you to enable us to process your order and to provide the best possible service. Your details are kept secure in a safe environment; we do not hand out any addresses or forward e-mail addresses to commercial institutions. Details about you will only be forwarded to third parties directly involved in providing the best possible service to our customers (e.g. delivery companies). Customers who tick the ‘send newsletter’ box when placing an order may receive latest news from time to time relating to House of Marbles. You can inform us to delete your details from our files at any time.
The type of information we will collect about you includes: your name, address, telephone number and e-mail address, we will not store your credit and debit card details. We only use Stripe for Card transactions. The information we hold will be accurate and up to date. You can check the information that we hold about you by contacting us. If you find any inaccuracies we will delete or correct it promptly.
Data collected by this site is used to: a. Take and fulfil customer orders; b. Administer and enhance the site and service; c. Only disclose information to third-parties for goods delivery purposes.
We will preserve the content of any e-mail that you send us, if we believe that we have a legal requirement to do so. Your email message content may be monitored by our employees for security issues including where email abuse is suspected; our response to you may be monitored for quality assurance issues.
We do not distribute our customer’s details to anyone other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. You should never receive spam, junk email or any other unsolicited advertising from anyone who was given your email address from us.
House of Marbles takes your security very seriously. We only obtain the information from you that is necessary for the completion of your transaction and nothing else. We do NOT obtain your Bank details or Credit Card information. We transfer you to Stripe who authorize your details for us. You may, at any time, ask us to let you know what information we hold or, ask us to delete it entirely by emailing us from the ‘Contact Us’ Page.